Privacy Policy
Privacy Policy

Dentec Pty Ltd knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our Privacy Policy. By visiting www.dentec.com.au, you are accepting the practices described in this Privacy Notice.

WHAT PERSONAL INFORMATION ABOUT CUSTOMERS DOES DENTEC PTY LTD GATHER?

The information we learn from customers helps us personalise and continually improve your shopping experience at www.dentec.com.au. Here are the types of information we gather. So that we can provide services to you, we may ask for personal details such as your name, address, telephone number or email address.  Privacy law requires us to collect personal information about you only if it is reasonable and practical to do so. Dentec Pty Ltd takes measures to ensure your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or permanently de-identify personal information when it is no longer required. The types of measures we take vary with the type of information, and how it is collected and stored. Generally, you have no obligation to provide any information requested by us. If you choose to withhold requested information however, we may not be able to provide you with the goods and services that depend on the collection of that information, particularly if the collection of that information is required by law.

INFORMATION YOU GIVE US

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our store, and communicating with you.

AUTOMATIC INFORMATION

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your web browser accesses www.dentec.com.au. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at www.dentec.com.au if we cannot recognise you, we want you to be aware that these tools exist.

WHAT ABOUT COOKIES?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser and to provide features such as Automatic Login and permanent Shopping Carts for storage of items in your Shopping Cart between visits. If you would like to know more, the “Help” section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies do allow you to take full advantage of some of our websites best features, and we recommend that you leave them turned on.

EMAIL COMMUNICATIONS

To help us make emails more useful and interesting, we often receive a confirmation when you open email from Dentec Pty Ltd if your computer supports such capabilities. If you do not want to receive email or other mail from us, please adjust your account to reflect this by selecting “Unsubscribe” in the Newsletter menu.

DOES DENTEC PTY LTD SHARE THE INFORMATION IT RECEIVES?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not give out any information to anyone under any circumstances.

 PROTECTION OF DENTEC PTY LTD AND OTHERS

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Dentec Pty Ltd, our users, or others

WHAT CHOICES DO I HAVE?

As mentioned above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such www.dentec.com.au features such as Automatic Login, and permanent Shopping Carts. You can add or update certain information on pages such as those listed in the My Account pages. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive email or other mail from us, please adjust your account to reflect this in the Newsletter menu.

CHILDREN

Dentec Pty Ltd does not sell products for purchase by children. We may sell children’s products for purchase by adults. If you are under 18, you may use www.dentec.com.au only with involvement of a parent or guardian.

CONDITIONS OF USE, NOTICES, AND REVISIONS

If you choose to visit www.dentec.com.au, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of Australia. If you have any concern about privacy at www.dentec.com.au, please send us a thorough description to admin@dentec.com.au, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.

INFORMATION YOU GIVE US

You provide information when you search, buy or communicate with customer service. For example, you provide information when you search for a product; place an order; provide information in Your Account (and you might have more than one if you have used more than one email address when shopping with us); communicate with us by phone, email, or otherwise. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and emails to us; and financial information.

AUTOMATIC INFORMATION

Examples of the information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; and products you viewed or searched for.